Business Intelligence com Qlik Sense Aplicado ao Contexto de Projetos Scrum e Métricas Ágeis: um Estudo de Caso

Abstract

The agile Scrum methodology is designed to generate value through adaptable solutions to complex problems, through frequent deliveries, visibility of project progress and increased productivity. The use of agile metrics is critical so that development cycles are constantly inspected, adapted and improved. These measurements can be used to obtain a wide range of information about the quality of the product delivered to the customer and to improve the next iteration. The main objective of this work is to identify metrics to measure projects in Scrum and implement them in Qlik Sense, a Business Intelligence (BI) tool. The benefits of using BI technologies are allowing interactive access to data, facilitating the decision-making process and providing a quick understanding of an organization's information. A system from the Court of Auditors of the State of Mato Grosso (TCE-MT) was used as a case study for the generation of dashboards in Qlik Sense to monitor the implemented metrics. As a result, a preview of the team's performance was obtained in relation to the chosen system, based on the application of the investigated and selected metrics in the literature and on data provided by the institution.