Avaliação da conformidade como análise de auditoria interna em uma concessionária de veículos e máquinas de Cuiabá

Abstract

The main focus of this work is the conformity assessment implemented in a vehicle and machinery dealership in Cuiabá, especially the results generated by the use of the tool in internal audits. The general objective of the article is to identify the main results of the implementation of the internal audit tool. To this end, internal auditing is conceptualized, the types of conformity assessment are presented and an in-depth analysis of the use of the checklist and the results achieved in a given period is analyzed. Addressing conformity assessment as an internal audit tool is essential due to the careful analyses carried out when using this tool, which is a method also used in certifications and other areas. The present study consists of descriptive research, with results treated in qualitative and quantitative ways, based on the collection of information from secondary sources. And, from conducting the research process, it was possible to conclude that the use of conformity assessment is positive about management results, creating possibilities for improvements and new actions for the company.