As práticas de gestão de pessoas voltadas ao desenvolvimento de competência coletiva : um estudo na organização supermercadista em Mato Grosso-MT

Abstract

This study addresses the thematic of people management practices with the development of collective competence. It was applied in the supermarket organization in Mato Grosso-MT, in order to understand whether the practices of people management result in the collective competence of employees. For this, the methodology was chosen for a descriptive exploratory research with a qualitative approach. For data collection, in addition to the observation made on the spot, semi-structured interviews were conducted with employees and managers, who, after recording, were treated by content analysis. As part of the results, it was noticed that the managers and operational employees share the same perception regarding the practices of recruitment and selection, training and development, and performance evaluation.