Mudança organizacional : um estudo de caso em uma empresa do setor de hotelaria em Rondonópolis/MT

Abstract

This article presents a case study in a hotel business company in Rondonópolis/MT, where was observed factores related to organizacional change. The research had the intent of comprehend how managers and collaborators perceive the company organizacional change process, wicth was the motivations that take to the change, identify the change type, if was any kind of planning and make a comparative between the collaborators and managers views regarding the subject. The study concluded that managers and collaborators have opposing perceptions about the change, from what would be the leading change that the company had been through, until the features and the collaborators participation in the process. Was observed the probable causes that contributed to that difference, and was pointed solutions to the indentified flaws.