Percepção do enfermeiro sobre o acolhimento com classificação de risco em urgência e emergência no SUS : uma revisão integrativa

Abstract

Introduction: The present study aims to identify the perception of nurses regarding the host with risk rating in emergency care units in SUS.Objective of knowing about the perception of the nurse about the reception with risk classification at emergency units in SUS and to investigate the main factors that contribute to this job and that hamper it. Methodology: Consist in a integrative review performed trough researches in BIREME data base, where key words associations were done.Results and discussion: Humanization, reception and risk classification concepts were evaluated, what makes the nurse enable to realize his job. facilitators factors and difficulties faced were also evaluated.Final Considerations: This research conclued that the nurses don't know deeply the National Humanization Policy and the reception with rick classification, however, they know it's concepts. Several factors that makes the rick classification reception a hard task were related, as the lack of professionals, the lack of training and the large demand of patients.