O uso do Whatsapp como instrumento para viabilizar o acesso ao Cejusc da comarca de Barra do Garças - MT durante a pandemia de Covid-19

Abstract

The central theme of this paper is the use of WhatsApp as a tool that was brought to the daily forensic district of Barra do Garças-MT in order to assist in the procedural development through public service during the health crisis scenario of the Covid-19 pandemic. In this vein, the theme of this monograph is translated into the use of WhatsApp as a tool to enable access to the judiciary in Brazil during the Covid-19 pandemic. Thus, the objective is to analyze whether the use of WhatsApp in the judicial district has contributed to the principle of access to justice in the Judicial Center for Conflict Resolution and Citizenship of the city, and specifically, to understand the principle of access to justice and its applicability in Ordinance 23/2021, which allowed the use of WhatsApp on the premises of the Forum of Barra do Garças, and discuss the brief historical context of the judicial process, with emphasis on the Court of Justice of Mato Grosso. The research methodology is bibliographic and documental, with analysis of doctrines, legislative documents, among others regarding the evolution of the use of technological tools in the sector, as well as interviews with semi-structured script and field research, in order to answer the following problem question: how has the instant messaging tool WhatsApp contributed to the fulfillment of the principle of access to justice during the period of the Covid-19 pandemic, especially in the Judicial Center for Conflict Resolution and Citizenship of the District of Barra do Garças - MT? It is extracted from the research, that the intention of maintaining communication between citizens and servers of the forum was possible through the use of WhatsApp, made possible by Ordinance 23/2021, an essential tool in the pandemic period to provide timely access to justice. Besides the permanence of communication through WhatsApp, the citation through the application stands out, aiming at health security, given the need for social distance. Finally, in view of the interview and the qualitative research, it is understood that the WhatsApp application was of utmost importance for the permanence of communication between the servers of the forum and the population, besides allowing greater agility and convenience in the care and progress of procedures, since currently, all can be done through the application.