Otimização de layout com aplicação da ferramenta 5s em uma empresa de prestação de serviços : estudo de caso na empresa RX

Abstract

Aiming to answer the need of preparing the managers to the competitive market their companies are inserted in, this research was developed to understand the effects of the 5S tool applicability in a company of Rondonopolis city which provides small services. The organization problems of the company's layout lead us to propose the implementation of 5 methodology aiming to improve organizational environment and its work processes. This is a qualitative research with an exploratory approach of a simple case study developed in a small company of service provision to industrial maintenance. The research elicits the possibility of 5s methodology implementation to the company's layout optimization. The company's positive aspects already corroborate with the program implementation and the manager's acceptance to the system emphasize its positive results to optimize management.