A infrequencia como ferramenta da gestão escolar : contradições entre o sistema utilizado para acompanhamento de faltas dos alunos e sua funcionalidade

Abstract

The bureaucracy present in several areas of Public Administration is a major impasse for the service to be performed to find faster and more continuous flow paths, avoiding timeconsuming and reworking steps. Globalization and technological advances are present as a solution so that there is no doubt about the need for agile processes. Given this, there are numerous possibilities for creating tools that help public education solve problems and find alternatives to optimize the functional life of the student present within the school, as well as the whole functional life of the student, the servers and what is related to education. This work is characterized as a descriptive and qualitative research with case study, which aimed to verify the perception of educational administrative technicians (TAEs) and management team regarding the use of infrequency and the rework identified by them in the state school Professor Carlos Pereira Barbosa in the city of Rondonópolis - MT. The results showed that in the way that the process of monitoring the student's frequency is being applied, it is a process clearly accompanied by rework, costs and the availability of the server involved, becoming a disposable process or that can be made viable and most direct.